Frequently Asked Questions
Everything you need to know about generating paystubs and tax forms with us. Can't find your answer? Contact our support team.
General
Are the generated paystubs and forms legal?
Yes, our documents are generated with standard payroll formulations and are intended for accurate, legal reporting of your financial data. They are commonly used by contractors, small business owners, and employees who need to recreate lost documents for income verification, apartment applications, or personal record-keeping. However, you are responsible for ensuring the numbers you input are accurate and truthful.
Do you automatically calculate taxes?
Yes, we have a built-in state-of-the-art tax calculator that utilizes the most recent IRS tax brackets and state-specific payroll laws. When you enter a gross amount, it automatically calculates federal taxes, state taxes, Medicare, and Social Security for accurate net pay.
Billing & Pricing
How much does it cost?
We offer transparent pricing. Generating a single, high-quality document typically costs a flat fee (e.g., $9.99/stub). Payment is processed securely at checkout when your document is ready to download without watermarks.
Do you offer refunds if I make a mistake?
If you notice a typo or mistake in your generated document immediately after purchase, we allow free edits within the first 24 hours. After that, you may need to purchase a new document. Due to the high-quality digital nature of the services and instant delivery, we do not offer flat refunds for successfully generated and delivered documents.
Technical Support
Can I download my document as a PDF?
Yes, all our documents are instantly delivered as high-resolution PDF files right after generation, perfect for emailing, printing, or uploading to portals.
I lost my generated document. How do I get it back?
If you created an account before generating, your documents are securely saved to your unified dashboard for lifetime access. If you checked out as a guest, please use our 'Resend Document' tool or contact support with your order email.
Still need help?
Our dedicated support team is available 24/7 to answer custom inquiries.
Get in touch